Analysis of Training Needs Assessment and Implementation – A Comparative Study of Public and Private Sector Banks

G V Narasimhan ., Dr C S Ramanarayanan .

Abstract


Every banker understands the importance of training programs. Training contributes quite a huge part to the growth of a bank. Banker believes that giving emphasis on training is the best way to improve productivity. But, training without its corresponding analysis is still deemed useless. An assessment of the training program is still needed to actualize increase in productivity. Therefore, training needs assessment is used to determine whether training is the right solution to a workplace problem. There are several reasons why an employee needs training. One of them is that there is a need for employees to be updated with the latest development in their banking industry. Learning is a continuous process, and even if employees are the best, they still need to refresh and update themselves with the latest technologies and trends. Banks use training to improve the ability of their employees for customer satisfaction as a primary goal. Thus, banks try hard to address customer needs. In connection with the above lines, this paper aims to investigate the differential changes across public and private sector banks in their purposes of conducting training, basis for training needs identification and design and implementation of training programmes.

Keywords


Training, Purposes, TNA, Design and implementation, Public and Private sector banks, Differential changes.

Full Text:

PDF

References


Cosh, A., Duncan, J. and Hughes, A. (1998). Investing in training and small firm growth and survival: an empirical analysis for the UK 1987 – 1997. DFEE Research Report RR36. London: HMSO.

Desimone, R.L., Werner, J.M. and Harris, D.M. (2002). Human Resource Development. (3rd ed) Orlando, Harcourt College Publishers

Frances, Roland Bee, (2000) Training needs analysis and evaluation, University Press

Gautam V., Shobhana V., (2003) Training and Development – Towards an integrated approach, Indian Society for training and development, New Delhi. 11-15

Harrison, R. (2000). Employee Development. (2nd edition) London, Institute of Personnel and Development.

Kaufman, R., & Valentine, G. (1999). Relating needs assessment and needs analysis. Performance and Instruction, 28(10), 10-14.

Kerr, A. and McDougall, M. (1999). The small business of developing people. International Small Business Journal, 17 (2), 65-74

Kozlowski, S. W. J., & Salas, E. (2003). A multilevel organizational systems approach for the implementation and transfer of training. Mahwah, NJ: Lawrence Erlbaum Associates.

Leigh, D., Watkins, R., Platt, W.A. and Kaufman, R. (2000). Alternative models of needs assessment: Selecting the right one for your organization. Human Resource Development Quarterly, 11 (1), 87-93

McEnergy J and McEnergy J M (1987). Self-rating in management training needs assessment: A neglected opportunity? Journal of Occupational and Organizational Psychology, 1(60), 49-60

McGehee, W. & Thayer, P. (1961). Training in business and industry. New York: Wiley.

Michalak, D. & Yager, E. (1979). Making the training process work. New York: Harper and Row.

Miller, J. & Osinski, D. (1996, Feb.). Training needs assessment. Retrieved Jan. 26, 2010, from http://www.ispi.org

Nickols, F., (1992). Evaluating training – there is no cookbook approach. ASTD Tool Kit, Washington, D.C., ASTD Press.

Riyaz Rainaye (2004), Training Effectiveness in Public and Private Sector commercial Banks. A Micro-Level comparative study. Management and Change, 8(1 & 2). . 49-67

Rothwell, W. J. (2002). Beyond training and development: State-of-the-art strategies for enhancing performance. New York: AMACOM.

Sadler-Smith, E. and Badger, B. (1998). Cognitive style, learning and innovation. Technology Analysis and Strategic Management, 10 (2), 247

Virmani B R and Premila Seth. (1998). Evaluation Management. Training and Development, Vision Books Pvt. Ltd, New Delhi, 1 – 409

Wilson, J. P. (1999). Human resource development. Learning and training for individuals and organizations. London.


Refbacks

  • There are currently no refbacks.




Editorial Office:

Educational Research Multimedia & Publications,
S.N. 21, Plot No 24, Mirza Ghalib Road Malegaon Nasik,
Maharashtra India - 423203.
+919764558895 (whatsapp),
editor@scholarshub.net, www.scholarshub.net

Copyrights © 2010-2020 - ERM Publications, India     

This work is licensed under https://creativecommons.org/licenses/by-sa/4.0/