Knowledge Management Resources, Innovation and Organizational Performance: A Gap Study

Pooja Rani ., Dr. Ajmer Singh .


The purpose of this paper is to review the literature on Knowledge Management Resources, innovation and Organizational performance to find out the gaps in the existing knowledge, which justify future research directions. Researcher has taken research papers from different industries and countries for study. Research articles published on Emerald as well as some other academic databases were collected. The search was conducted using such keywords as ‘‘knowledge management ’’ ‘‘knowledge management and innovation’’ ‘‘knowledge management and organizational performance’’ ‘‘knowledge management and firm performance’’. The areas of knowledge process capability (acquisition, codification, storing, sharing, and application) and innovation are relatively well researched topics; whereas the impact of knowledge resources (knowledge management infrastructures and knowledge process capability) on innovation and organizational performance are poorly understood. By only using the secondary database, this study may not have allowed a complete coverage in the field of knowledge management.  Yet, it is believed that the conclusion provide a precious understanding of the current situation in this research field. The study recommends a number of future research directions, which may motivate for more rigorous research in this field.


Knowledge management, innovation, organizational performance, knowledge process capabilities, knowledge infrastructure

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