The Influence of Selected Human Resource Management Practices on Employee Satisfaction in the Technical University of Kenya

Beth Wangari Njuguna ., Dr. Samuel Obino Mokaya ., George Chisese Mukhweso .


Universities globally are affected by a number of human resource management practices in achieving employee job satisfaction. There has been need for universities to understand the role of human resource management practices in achieving organizations success by viewing employees as partners to an organization. By viewing employees as the organization's most valuable asset and treating them as internal customers, the organization will gain a competitive advantage and achieve its objectives. The purpose of the study was to determine the effects of selected human resource management practices on employee satisfaction in The Technical University of Kenya. The specific human resource management practices presupposed to have an effect on employee satisfaction as postulated in the study were training and development, and reward systems. The study adopted a case study research design, covering a stratified sample of 200 respondents drawn from a population of 2000 employees of The Technical University of Kenya. The data collected through questionnaires and interviews was analyzed using both descriptive and inferential statistics. Correlation and multiple regression analysis was undertaken to determine and explain the relationship between the variables. The study revealed a positive and significant relationship between the human resource management practices covered and employee job satisfaction; training and development (Pearson’s r=0.510, p<0.000), reward system (Pearson’s r=0.742, p<0.000. Regression test revealed that all the independent variables accounts for 63.3% of the employee job satisfaction. From the study findings, it is clear that training and development, and reward systems are key human resource management practices that influence employee job satisfaction. The study recommends that public universities should lay emphasis on various human resource management practices that are responsible for employee satisfaction. They should lay emphasis on employee training and development and adequate reward systems that are equitable and fair to all employee.


Training and development, reward system, employee satisfaction.

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